Fire Department
Extinushment of Attic Fire

The Norton Shores Fire Department is headed by Chief Bob Gagnon and provides fire, medical and rescue services to the residents and visitors of the City.  The Department's Fire Prevention Bureau provides fire prevention inspections of new and existing buildings, public safety education programs and maintains the Hazardous Material information on area businesses. Additionally the Department administers the City's ordinance enforcement program investigating and resolving complaints concerning junk and debris, long grass and weeds and unlicensed vehicles. The department services an area of 25.5 square miles with a total population of 26,417 including the cities of Norton Shores and Roosevelt Park.  The City of Roosevelt Park and Muskegon County Airport are under contractual agreements for response services.

Staffing:  Department staffing consists of the Fire Chief, Deputy Chief, Fire Marshal, 23 full-time and 15 part-time firefighters, and two full-time clerical positions.  Three fire stations provide City coverage 24 hours, seven days a week utilizing three shifts staffed with seven firefighters while the Airport Station is staffed 1-1/2 hours, twice per day, seven days a week during commercial flights only.

The department has a 19 vehicle fleet including the following:

  • Six fire/EMS engines, with two of them carrying vehicle extrication equipment
  • One aerial unit
  • One heavy rescue unit
  • Two brush units
  • Three ARFF units (Airport units, County owned.)
  • One water tender
  • One utility vehicle (On-scene refueling, equipment transport and plowing.)
  • One Command unit
  • Two rescue watercraft
  • Three administrative vehicles

Four trailers are maintained providing transportation of specialized equipment.

  • Dive recovery equipment trailer
  • Hazardous materials decontamination equipment trailer
  • Technical rescue equipment trailer
  • Fire extinguisher training trailer


Station One is located at 1577 Seminole Road, Norton Shores, MI49441. 

Station Two is located at 3920 Airline Road, Norton Shores, MI49444. 

Station Three is located at 1100 E. Pontaluna Road, Norton Shores MI 49444 Phone:  (231) 798-2255  Fax:  (231) 747-7924 Administrative Offices

Station Four is located at the MuskegonCountyAirport, 115 Sinclair Drive, Norton Shores, MI49441 

The administrative office is located at Station Three.  All business contacts should go through Station Three unless requested otherwise.  For emergencies dial 911.


The Norton Shores Fire Department has the ability to include the community and other fire departments in several different employee training programs including:

Medical continuing education credit training
Fire extinguisher training
FAA certified ARFF training
State of Michigan certified fire fighter
drivers training course 

The City of Norton Shores

. . . . .offers career opportunities in FIRE/EMS SERVICES.

The Position

The Norton Shores Fire Department seeks able ambitious men and women who desire a worthwhile career in fire safety.  The department encourages women and minorities to apply.  The Norton Shores Fire Department is one of the finest departments in West Michigan.  The City of Norton Shores utilizes three fire stations to cover its 24.5 square miles.  It also provides fire service to the MuskegonCountyAirport.  Upon appointment to the department, a Norton Shores fire fighter will receive fire and emergency instruction from one of the department's training officers.  Upon completion of required training a new fire fighter is assigned to respond to fires on call and also to staff fire stations.  The department performs a variety of tasks including fire suppression, medical response, fire prevention, fire investigation, rescue services and public relations.  You would find a rewarding career in fire safety as a member of the Norton Shores Fire Department.

Minimum Qualifications

  • Graduation from an accredited high school or equivalent
  • State ofMichigan Firefighter II Certification
  • Medical First Responder Certifications
  • Completion of FFTC Driver's Course
  • Favorable driving record
  • Non-tobacco user


  • Valid operator's or chauffeur's license from the state of residence at the time of application
  • Valid Michigan operator's or chauffeur's license at the time of appointment. 

Salary and Benefits

  • Competitive wage package
  • Competitive pension plan
  • Educational reimbursement program
  • Comprehensive health, dental and optical insurance
  • Life insurance
  • Vacation, sick and personal leave
  • Uniform and equipment

For more information regarding career opportunities, please contact the personnel office at (231) 798-4391.  EOE